Apologies are a way to gain confidence as to the brightness and excellence of your future by having a life free from unnecessary or unfair harm. The person that has harmed you needs to understand the following things:
-They understand exactly what harm was done
– Why that harm was unfair
– How the harm occurred
– Why the harm shouldn’t occur
– They tell you how they’re not going to harm you in the future
– They tell you why it’s important to themselves that they not harm you in the future
– How they’re going to specifically not harm you in the future.
The combination of the original understanding of what occurred, intention as to why what occurred was bad, intention and understanding as to how the occurrence happened, then leads you into a better future.
Tau11 - My Journey of Lifelong Learning 
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